Non-Compliance? Not a Problem
Unfortunately, contractors don’t always meet your project requirements. Whether it’s not adhering to the subcontract, not fulfilling a project’s specifications, or violating the terms of an agreement, owners need a way to formally put their contractors on notice when current business practices are unacceptable. Owners must also ensure that violations are rectified and avoided in the future.
In most such cases, owners capture Non-compliance Requests (NCRs) and Non-compliance Notifications (NCNs) in Microsoft Word or Excel and then email these files to the contractor for acknowledgment. While this satisfies the immediate need to communicate the issue, it isn’t a very efficient method. We set out to improve how organizations send and track non-compliance requests and notifications in Construction Viz.
Construction Viz: Create, Share & Track Compliance & Conformance Issues
With Construction Viz, we’ve streamlined and improved the non-compliance notification and resolution process. By removing the NCRs and NCNs from the email chain and leveraging a shared location in Construction Viz, we ensure that non-compliance issues don’t get lost. Not only does this maintain the visibility of both the issue and its resolution, this approach also eliminates confusion over which version of an NCR or NCN to use while safeguarding critical information.
Construction Viz offers organizations the following features to handle non-compliance:
- Mobile Responsive and Feature Rich Non-Compliance
Form App. We built the NCR Form App using our responsive
form technology, allowing users to create and view forms anywhere and on any
device using a modern browser. We also included all our powerful form
components like adding attachments (documents, images, and links), workflows,
approvals, ball in court indicators, dashboard views, and easy reporting.
- Integration with our Field Inspection Form
Apps. There are times when inspections (daily, safety,
or QA) are what reveal non-conformance and non-compliance issues. With that in
mind, we incorporated the functionality to create one or more NCRs/NCNs
directly within an inspection form. Users
can automatically create a bi-directional link connecting NCR/NCN issues with the
inspection form, streamlining the workflow while preserving a full record of all
the relevant captured information.
- A Focus on the Full Non-Compliance Lifecycle. Documenting NCR/NCN is the first step in the process. However, it doesn’t end there. The contractor must still create an acceptable corrective action plan for approval by the owner. Only then can the parties work towards a resolution. To track these critical steps, we built two new components into the NCR/NCN form – Corrective Action Plan and Corrective Action Execution. These components specify who is responsible for taking action, when it is due, and when it is complete. We also went a step further by incorporating these actions into our Notifications and Dashboards, so there is full tracking of each actionable task through completion.
Create Better Project Communication Tools for Your Team Members
Find out how Construction Viz can help owners and contractors better manage construction projects by contacting us for a free demo and consultation.